Privacy Policy

Sphere is committed to keeping any and all personal information collected from individuals that use our application and make use of our online facilities and services accurate, confidential, secure, and private. Our privacy policy has been designed and created to ensure you of our commitment to not only meet but to exceed most existing privacy standards.

THEREFORE, this Privacy Policy Agreement shall apply to all Sphere Alarm app users, and thus it shall govern any and all data collected and usage thereof. Through the use of our app, you are consenting to the following data procedures expressed within this agreement.

Collection of Information

We may collect and use information about you in a variety of ways. Examples of the types of data we collect and use include:

Personal Information

At the time you register with our application, we may collect personal information about you, which is any information that can be directly associated with a specific person. Personal information may include your name, residential or business address, email address, and telephone number. Sphere also may request information about your interests, activities, gender, age, date of birth, username, hometown, and other demographic or relevant information as determined by us from time to time. You are under no obligation to provide Sphere with personal information of any kind, but your refusal to do so may prevent you from using certain features of the Sphere site or Sphere services.

Email Communications

Sphere may occasionally use your name and email address to send you notifications regarding new services offered by Sphere if we think you may find them valuable. We may also send you service-related announcements from time to time. Generally, you can opt out of such emails at the time of registration or by following the unsubscribe link in the email communications, though we reserve the right to continue to send you notices about your account.

Contests, Giveaways and Surveys

From time to time, Sphere may offer you the opportunity to participate in contests, giveaways, and other promotions. Any information submitted in connection with such activities will be treated in accordance with this Privacy Policy. From time to time, Sphere may also ask you to participate in surveys designed to help us improve the application process. Any personal information provided to us in connection with any survey will be used only in relation to that survey, and will only be disclosed to third parties not bound by this Privacy Policy in aggregated form.

Device Information

Sphere collects device-specific information, (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone numbers. Sphere may associate your device identifiers or phone number with your account.

Log Information

When you use our services or view content provided by Sphere, we automatically collect and store certain information in server logs. This includes: details of how you used our service;, telephone log information such as your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information, and types of calls;, internet protocol address, device event information such as crashes, system activity, hardware settings, and language;, the date and time of any requests; and referral URL.

Location Information

When you use our services, we may collect and process information about your location. Sphere uses various technologies to determine location, including IP address, GPS, and other sensors that may provide Sphere with information on nearby devices, Wi-Fi access points, and cell towers.

Local Storage

Sphere may collect and store information —including personal information— locally on your device using mechanisms such as browser web storage —including HTML 5— and application data caches.

Use of Information Collected

Sphere may collect and may make use of your personal information to assist in the operation of our application and to ensure the delivery of the services you need and request. Sphere will never sell any of your data. At times, we may find it necessary to use personally identifiable information to keep you informed of other available Sphere products and/or services. Sphere may also contact you about completing surveys and/or research questionnaires related to your opinion of current or future services that may be offered.

Sphere may disclose your personal information under the following circumstances:

By law or to protect Rights. When we believe disclosure is appropriate, we may disclose your personal information:

(1) in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing; (2) to protect and defend our rights, property, or the safety of our users, our employees, or others; (3) to comply with applicable laws or to cooperate with law enforcement; (4) to enforce our Terms of Use or other agreements or policies; (5) in response to a subpoena or similar investigative demand, court order, or request for cooperation from law enforcement or other government agency; (6) to establish or exercise our legal rights; (7) to defend against legal claims; or (8) as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

Marketing communications:  Unless you opt-out from receiving our marketing materials upon registration, Sphere may email you about products and services that we believe may be of interest to you. We also may provide your email information to third parties so that they those third parties may directly contact you about additional products and services. If you wish to opt-out of receiving marketing materials from Sphere, you may do so by following the unsubscribe link in our email communications, by going to your account settings, or by contacting us using the contact information provided below. Similarly, to cease having your email information provided to third parties, you may do so by going to your account settings or by contacting us using the contact information provided below. Even after opting-out, you may continue to receive marketing emails from third parties to whom we have already provided your email information. You will be responsible for directly contacting such third parties to request cessation of further marketing emails.

Affiliates: Sphere may share some or all of your Personal Information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us. Such intercompany transfers may be to and from the United States and any other country in which we or our agents maintain facilities for the purposes identified in this Privacy Policy, as well as for storage, processing, or other business use as permitted under this Privacy Policy.

Third party service providers: Sphere may share your personal information, which may include your name and contact information (including email address) with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, supporting the application’s functionality, and supporting contests, sweepstakes, surveys, and other features offered through the application. Sphere may also share your name, contact information, and credit card information with our authorized service providers who process credit card payments. These service providers may have access to your personal information and/or financial information as needed to perform their functions, but are not permitted to share or use such information for any other purpose.

Other third parties: Sphere may share your aggregated information with advertisers and investors for the purpose of conducting general business analysis. We may also share your personal information with such third parties for marketing purposes, as permitted by law. If you do not wish to have your personal information shared with third parties, you may opt-out by going to your account settings or by contacting us using the contact information provided below.

Business transfers and bankruptcy:  Sphere reserves the right to transfer all of your personal information in our possession to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets. By using our application and/or services, you acknowledge that such transfers may occur, and that the successor organization or other transferee may decline to honor commitments made in this Privacy Policy.

Unsubscribe or Opt-Out

All users and/or visitors to our applications have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our application, please send an email stating that you wish to unsubscribe . If you wish to unsubscribe or opt-out from any third party applications, you must go to that specific website to unsubscribe and/or opt-out.

Security

Sphere uses reasonable administrative, technical, and physical measures to protect your personal information from loss, theft, alteration, or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. Any data disclosed online is vulnerable to interception and misuse by unauthorized third parties. We cannot guarantee that only authorized persons will view your personal information. We are not responsible for third party circumvention of any privacy settings or security measures.

Changes to Privacy Policy Agreement

Sphere reserves the right to update and/or change the terms of our privacy policy. We will post those changes to our website at Sphere.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time Sphere makes use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users will have the option to permit or forbid the use of their information in this manner.

Acceptance of Terms

Through the use of this application, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our application following the posting of any updates or changes to our terms and conditions will mean that you are in agreement and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement, please feel free to contact us at any time.

Email: support@spherealarm.com

Mailing Address: 135 W. 36th St., 13th Floor, New York, New York, 10018